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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Custis

August 14, 2026

5  out of  5
rating by Jim Custis
"I have always had great and quick service from Stefanie Swanger. It's always been friendly and professional solving whatever issues I'm trying to solve."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie has consistently provided you with friendly and professional service. We strive to make sure all your needs are met quickly and efficiently. We're always here if you need anything else!"
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Eileen H

August 12, 2026

5  out of  5
rating by Eileen H
"Great professional service. Very responsive to our needs."
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Colin Thom

August 3, 2026

5  out of  5
rating by Colin Thom
"We have renters, auto and umbrella insurance with Kit. Stefanie on Kit's team has been so responsive willing to help, no matter how small the question or ask. The pricing on the plans is also very competitive."
We responded:
"Colin, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie has been responsive and helpful with your insurance needs. It's great to know you're satisfied with the competitive pricing of your plans. We're always here if you need anything else!"
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Heather Baca

July 23, 2026

5  out of  5
rating by Heather Baca
"Kit Swenby and team have taken care of us for decades and we have trusted Kit and State Farm to cover all of our needs. We have zero complaints and recommend Kit Swenby to everyone."
We responded:
"Heather, thank you for taking the time to leave us a review! I'm so happy to hear that you’ve been satisfied with our service over the years. Your trust and recommendations mean a lot to us. We're always here if you need anything else!"
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Elizabeth Heronemus

July 19, 2026

5  out of  5
rating by Elizabeth Heronemus
"Always a great experience working with Kit and team. Erica is friendly, prompt, and makes sure we have the best coverage for our needs. Definitely recommend!"
We responded:
"Elizabeth, I'm happy to hear that you had a great experience with our team. Erica is indeed fantastic at ensuring our customers have the right coverage. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Jim Cha

July 15, 2026

5  out of  5
rating by Jim Cha
"Responsive team."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive. We're always here to assist you with your insurance needs. Let us know if we can help with anything else!"
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Donna K Guerra

July 15, 2026

5  out of  5
rating by Donna K Guerra
"Erica is so great to work with! She is very responsive, thorough and quick to respond. She is my go to with any questions."
We responded:
"Thank you, Donna! I'm glad to hear that Erica has been so helpful and responsive with your questions. We appreciate having you as part of our office family. Let us know if we can help with anything else!"
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William Gessner

July 15, 2026

5  out of  5
rating by William Gessner
"I have been with this state farm for many years and any one I have ever talked to has been really professional and super helpful, thank all of you for always being so helpful especially Stefanie!"
We responded:
"Thank you, William! I'm really happy to hear that you've had such positive experiences with our team over the years. I'll make sure to pass along your kind words to Stefanie. We're grateful to have you with us. Let us know if we can help with anything else!"
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Celeste Alvarado

July 15, 2026

5  out of  5
rating by Celeste Alvarado
"Crystal is such a great help. Highly recommend her!!"
We responded:
"Hey, Celeste! Thank you for taking the time to recognize Crystal. It means a lot to hear she was such a great help, and we appreciate you sharing your experience. We’re grateful you chose our office and look forward to helping whenever you need us."
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David Rightmire

July 14, 2026

5  out of  5
rating by David Rightmire
"Excellent professional service and always looking out for us giving us the best of advice protecting our future. They are even better than a good neighbor educating us on a wide variety of insurance products and services. Erica McGowen is always there and happy to help. I strongly recommend Kit Swenby's office for all your insurance needs."
We responded:
"Thank you, David, for your wonderful review! I'm really glad to hear that you appreciate our professional service and the advice we provide. It's great to know that Erica has been there to assist you and that you feel well-informed about our insurance products. Your recommendation means a lot to us. We're always here to help if you need anything else!"
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Jackie

July 13, 2026

5  out of  5
rating by Jackie
"Personal professional help with all our insurance needs. Everyone there is great but especially great service from Erica!"
We responded:
"Jackie, thank you for taking the time to leave us a review! I'm happy to hear that you received personal and professional help with your insurance needs. Erica and the rest of our team strive to provide great service, and it's wonderful to know we met your expectations. We're always here if you need anything else!"
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Yasmine McDonald

July 10, 2026

5  out of  5
rating by Yasmine McDonald
"We have been searching for new insurance for home and auto and Stephanie made this process so seamless and gave us the best coverage for the best rate! We are so excited to be working with her!"
We responded:
"Yasmine, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie made your search for insurance seamless and found you the best coverage at a great rate. We're excited to have you with us! Feel free to reach out if you need anything else!"
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Tiphany Quevedo-Anguiano

July 10, 2026

5  out of  5
rating by Tiphany Quevedo-Anguiano
"Always there to help !!! Anytime I have had questions or need anything they have been there for whatever I need and have responded almost immediately. Thanks again"
We responded:
"Tiphany, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to assist you promptly whenever you've needed help. Your support means a lot to us. Feel free to reach out if you need anything else!"
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Shelly Ashwill

July 7, 2026

5  out of  5
rating by Shelly Ashwill
"Our local State Farm team is very strong!
Always quick to respond and provide top notch service.
Thank you Kit and Stefanie!!"
We responded:
"We love to see reviews like yours, Shelly! Stefanie and I truly appreciate your kind words about our strong Lakewood team. It is a pleasure providing quick responses and top-notch service for your auto, property, and homeowners insurance. Thank you for sharing your feedback with us and celebrating our efforts!"
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Grace McHugh

July 6, 2026

5  out of  5
rating by Grace McHugh
"The office of Kit has always been incredibly pleasurable and kind to work with. They are quick to respond and provide guidance to make sure are making the best decision for our needs. Wanted to also mention Stefanie who has been super helpful!"
We responded:
"Grace, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office. We always aim to be responsive and provide the guidance you need. I'll be sure to pass along your kind words to Stefanie as well. We're always here if you need anything else!"
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Mary Ann Davis

July 6, 2026

5  out of  5
rating by Mary Ann Davis
"My experience with Kit and Erica has been a 10/10. Kit came to our home and explained our policies in great detail, very friendly and happy to help. Erica answers emails promptly and is always ready to assist. If you need a new insurance group this is THE one!"
We responded:
"Mary Ann, thank you for taking the time to leave us a review! I'm glad to hear that both Erica and I have made your experience so positive. We strive to provide detailed and friendly service, and it's great to know we're hitting the mark. We're always here to help if anything comes up!"
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Samuel Pauling

July 4, 2026

5  out of  5
rating by Samuel Pauling
"I have been a happy customer of this State Farm branch for many years. Stefanie has always been polite and helpful whenever I have needed to communicate with them!"
We responded:
"Thank you, Samuel! I'm glad to hear you've been happy with our office for so many years. Stefanie is indeed a great asset to our team, and I'm pleased she's been able to assist you so well. We're always here if you need anything else!"
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Champa Patel

June 29, 2026

5  out of  5
rating by Champa Patel
"Great Team, easy to work with and always responds to my calls in an efficient and timely manner."
We responded:
"Champa, thank you for taking the time to leave us a review! I'm happy to hear that you find our team easy to work with and that we respond to your calls promptly. We strive to make every interaction smooth and efficient. We're always here if you need anything else!"
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Ivy and Aster

June 29, 2026

5  out of  5
rating by Ivy and Aster
"We’ve been with Kit Swenby State Farm for years, and the level of customer service has always been outstanding. Everyone in the office is knowledgeable, responsive, and genuinely cares about their clients. Whenever we’ve had questions or needed guidance, they’ve been quick to help and have always taken the time to explain things clearly. It’s so reassuring to have them on our side! Highly recommend."
We responded:
"Thank you so much for your kind words and for trusting our team over the years! It truly means the world to us to know that you feel supported and well taken care of. We believe that taking the time to answer questions and help our customers make informed decisions is one of the most important parts of what we do. Thank you for your continued loyalty and for your recommendation—we're grateful to have you as part of our State Farm family and look forward to serving you for many years to come!"
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Glen Gibson

June 25, 2026

5  out of  5
rating by Glen Gibson
"Great agency! The staff is very friendly and knowledgeable. We have our home and auto insurance through them."
We responded:
"Glen, thank you for taking the time to leave us a review! I'm happy to hear that you find our team friendly and knowledgeable. It's great to know that we can assist you with your insurance needs. We appreciate your support!"
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Sunil Murray

June 23, 2026

5  out of  5
rating by Sunil Murray
"Kit, Jenn and the whole team have been my go-to for more than a decade for my home, and car insurance needs. Every time I've needed help support, answers to questions, or anything, I get responses within minutes. Every interaction has been exemplary. They always lead with empathy and understanding, which is so important in today's day and age. Highly recommend!"
We responded:
"Sunil, thank you for taking the time to leave us a review! I'm really happy to hear that our team has been able to support your insurance needs for over a decade. We strive to provide quick and empathetic service, and it means a lot to know that you've had such positive experiences with us. We're grateful for your recommendation. Let us know if we can help with anything else!"
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Ben Lamaritata

June 22, 2026

5  out of  5
rating by Ben Lamaritata
"Erica is really friendly and knowledgeable. Her and team always help me get my questions answered quickly."
We responded:
"Thank you, Ben! I'm glad to hear that Erica and the team have been able to assist you promptly and effectively. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us!"
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Eric Johnson

June 19, 2026

5  out of  5
rating by Eric Johnson
"I am a full time Realtor as well as a client of the Swenby State Farm Agency. I love that they are also resource for many real estate scenarios that I run into. Erica McGowan and the rest of the team are always so helpful on both my personal insurance questions and hypothetical scenarios. And whenever I call, they almost always pick up the phone or call right back. I have referred a lot of clients to them not just for their good rates, but for their great customer service. You can’t get this anywhere else."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that our team, including Erica, has been a valuable resource for your real estate needs and personal insurance questions. It's great to know that our commitment to customer service stands out to you. We appreciate your referrals and support! Feel free to reach out if you need anything else."
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Connor Rumsey

June 18, 2026

5  out of  5
rating by Connor Rumsey
"2026 Update: We’ve been clients of Kit Swenby’s office for nearly a decade. I hate dealing with insurance, but Kit and his team are always a pleasure to work with. Last fall, we dealt with a mysterious leak and spent months trying to track down the source. Even though we never ended up filing a claim, Jenn Swenby was there every step of the way, answering questions and helping us navigate the issue. More recently, Erica took the time to clearly explain our rate increases and answered all of my questions. I still hate insurance, but if it has to exist, this is the team I want in my corner.

2017: After being referred to Kit Swenby's office by neighbors, family members, a financial adviser and an attorney I expected to be satisfied with the switch from All State - but I didn't expect to be this satisfied!! Even before I was a customer, Ryan Flick helped me choose a roofer and gave me some tips on what kind of roof to get to obtain a discount once I switched over. When I did switch, not only did they save me over 50% on my Homeowner's policy (with BETTER coverage), they stood behind me on an issue with a roofer and got things rolling. From the moment I first spoke with Ryan - to becoming a customer a few months later - to now I have been so happy with the relationship. Meeting with Kit to sign up with StateFarm was one of the best, most informative meetings I have ever had. I never really understood what all the different aspects of insurance meant - but now I know exactly what I am paying for and why. Everyone at the office is so kind and caring."
We responded:
"Thanks Connor! We are looking forward to taking care of your insurance needs."
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Kathy Bridgewater

June 17, 2026

5  out of  5
rating by Kathy Bridgewater
"Worked with Erica today regarding Glass services and as always her attention to detail and focused customer service is amazing. Thanks for all you do."
We responded:
"Thank you, Kathy! I'm really happy to hear that Erica provided you with such attentive and focused service. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us!"