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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Carey

September 25, 2026

5  out of  5
rating by Michele Carey
"Wonderful agency with exceptional and responsive service. Stefanie has helped me with new coverage and several changes. I reached out a second time when my college kid needed renters insurance. Their pricing was much more competitive than the insurance offered by the apartments. I recommend Kit Swenby's State Farm Agency."
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Bernie petersen

September 25, 2026

5  out of  5
rating by Bernie petersen
"Always friendly and willing to help. Stefanie has always been ready to take care any needs we have."
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Brandi Lokatys

September 23, 2026

5  out of  5
rating by Brandi Lokatys
"I have been with Kit for over 15 years. Him and his team are amazing. I never have any issues and if I do they help me fix it right away."
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Brooke Austin

September 21, 2026

5  out of  5
rating by Brooke Austin
"Kit’s office has done a wonderful job with my auto, business and renter’s insurance for years. Erica is always so helpful, patient with my requests and efficient! I appreciate them and recommend Kit Swenby and team!"
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Ning Li

September 21, 2026

5  out of  5
rating by Ning Li
"Your warm and attentive service truly puts the customer first. Thank you so much!"
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Astrid Ayon

September 15, 2026

5  out of  5
rating by Astrid Ayon
"Crystal was very informative and helped us go through the process of home and auto insurance with all the details! thank you for your time!"
We responded:
"Astrid, thank you for taking the time to leave us a review! I'm glad we could assist you with the details of your insurance. We appreciate your feedback and are here if you need anything else!"
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John Tilson

September 14, 2026

5  out of  5
rating by John Tilson
"Kits team along with State Farm have been great partners for us for over 5 years. Always responsive, helpful and have our back on risk management while keeping us from being “over insured”. Thanks Team!"
We responded:
"Thank you, John! We're happy to have been your partners for over 5 years and to hear that our team has been responsive and helpful in managing your insurance needs. It's great to know you feel supported without being over-insured. We appreciate your trust in us. Let us know if we can help with anything else!"
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Georgeann McElhaney

August 27, 2026

5  out of  5
rating by Georgeann McElhaney
"After my Allstate agent couldn't explain why a 2-car attached garage and a third bathroom (neither of which I have) were added to my homeowner's policy renewal this year, I went searching for a new insurance company. It took only 5 minutes to find the Kit Swenby - State Farm office near me. What sold me in the beginning was their solid 5-star reviews on Google. I was further hooked by the time and attention I received reviewing both my home and auto coverage details. Crystal was a pleasure to work with, so knowledgeable and precise; in fact, all the women in the office are very helpful and friendly. So glad I switched to State Farm; they saved me about $1500 per year and gave me better coverage."
We responded:
"Georgeann, thank you for taking the time to leave us a review! I’m glad Crystal gave your home and auto coverage the attention it deserved and made the switch to my office a smooth experience. I’m proud of my team for making you feel welcome and well taken care of. Feel free to reach out if you need anything else!"
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Franco Frat

August 26, 2026

5  out of  5
rating by Franco Frat
"Friendly. Competent. Fair.

Stefanie Swanger and Kit have been AWESOME; especially during the fire.

What else can you ask for?"
We responded:
"Franco, thank you for taking the time to leave us a review! I'm really happy to hear that we could be there for you, especially during such a challenging time. Your kind words mean a lot to us. We're always here if you need anything else!"
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Ashley S

August 26, 2026

5  out of  5
rating by Ashley S
"Had a wonderful experience with Erica from this office. She spoke with me for about an hour as they were closing and was able to lower my 6 month car insurance plan from $1,900 to $700! Incredible service, transparent and not pushy like your typical insurance sale “bros”. I could tell she just wanted what was best for me and was preemptive about my low quote needing to pass through underwriting. I am referring my partner to her next! Thanks again, Erica!"
We responded:
"Ashley, thank you for taking the time to leave us a review! I'm so glad to hear that Erica provided you with such a positive experience and was able to help you with your insurance plan. It's important to us that you feel supported and informed throughout the process. We appreciate your referrals and look forward to assisting your partner as well. Don't hesitate to reach out if you need anything!"
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Dana Tidwell

August 21, 2026

5  out of  5
rating by Dana Tidwell
"The service at this State Farm office is over and above for all my insurance needs! Impeccable staff that is caring, friendly, and knowledgeable! I trust Kit Swenby's office where I can still stop in or call knowing things will be handled properly."
We responded:
"Thank you, Dana! I'm happy to hear that you feel well taken care of by our team. We always strive to provide a welcoming and knowledgeable environment for all your insurance needs. We're grateful for your trust and support. Let us know if we can help with anything else!"
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Jim Custis

August 14, 2026

5  out of  5
rating by Jim Custis
"I have always had great and quick service from Stefanie Swanger. It's always been friendly and professional solving whatever issues I'm trying to solve."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie has consistently provided you with friendly and professional service. We strive to make sure all your needs are met quickly and efficiently. We're always here if you need anything else!"
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Eileen H

August 12, 2026

5  out of  5
rating by Eileen H
"Great professional service. Very responsive to our needs."
We responded:
"Eileen, thank you for taking the time to leave us a review! I'm happy to hear that you found our service professional and responsive to your needs. We're here to make things as smooth as possible for you. Let us know if we can help with anything else!"
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Colin Thom

August 3, 2026

5  out of  5
rating by Colin Thom
"We have renters, auto and umbrella insurance with Kit. Stefanie on Kit's team has been so responsive willing to help, no matter how small the question or ask. The pricing on the plans is also very competitive."
We responded:
"Colin, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie has been responsive and helpful with your insurance needs. It's great to know you're satisfied with the competitive pricing of your plans. We're always here if you need anything else!"
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Heather Baca

July 23, 2026

5  out of  5
rating by Heather Baca
"Kit Swenby and team have taken care of us for decades and we have trusted Kit and State Farm to cover all of our needs. We have zero complaints and recommend Kit Swenby to everyone."
We responded:
"Heather, thank you for taking the time to leave us a review! I'm so happy to hear that you’ve been satisfied with our service over the years. Your trust and recommendations mean a lot to us. We're always here if you need anything else!"
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Elizabeth Heronemus

July 19, 2026

5  out of  5
rating by Elizabeth Heronemus
"Always a great experience working with Kit and team. Erica is friendly, prompt, and makes sure we have the best coverage for our needs. Definitely recommend!"
We responded:
"Elizabeth, I'm happy to hear that you had a great experience with our team. Erica is indeed fantastic at ensuring our customers have the right coverage. We appreciate your recommendation! Feel free to reach out if you need anything else!"
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Jim Cha

July 15, 2026

5  out of  5
rating by Jim Cha
"Responsive team."
We responded:
"Jim, thank you for taking the time to leave us a review! I'm happy to hear that you found our team responsive. We're always here to assist you with your insurance needs. Let us know if we can help with anything else!"
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Donna K Guerra

July 15, 2026

5  out of  5
rating by Donna K Guerra
"Erica is so great to work with! She is very responsive, thorough and quick to respond. She is my go to with any questions."
We responded:
"Thank you, Donna! I'm glad to hear that Erica has been so helpful and responsive with your questions. We appreciate having you as part of our office family. Let us know if we can help with anything else!"
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William Gessner

July 15, 2026

5  out of  5
rating by William Gessner
"I have been with this state farm for many years and any one I have ever talked to has been really professional and super helpful, thank all of you for always being so helpful especially Stefanie!"
We responded:
"Thank you, William! I'm really happy to hear that you've had such positive experiences with our team over the years. I'll make sure to pass along your kind words to Stefanie. We're grateful to have you with us. Let us know if we can help with anything else!"
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Celeste Alvarado

July 15, 2026

5  out of  5
rating by Celeste Alvarado
"Crystal is such a great help. Highly recommend her!!"
We responded:
"Hey, Celeste! Thank you for taking the time to recognize Crystal. It means a lot to hear she was such a great help, and we appreciate you sharing your experience. We’re grateful you chose our office and look forward to helping whenever you need us."
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David Rightmire

July 14, 2026

5  out of  5
rating by David Rightmire
"Excellent professional service and always looking out for us giving us the best of advice protecting our future. They are even better than a good neighbor educating us on a wide variety of insurance products and services. Erica McGowen is always there and happy to help. I strongly recommend Kit Swenby's office for all your insurance needs."
We responded:
"Thank you, David, for your wonderful review! I'm really glad to hear that you appreciate our professional service and the advice we provide. It's great to know that Erica has been there to assist you and that you feel well-informed about our insurance products. Your recommendation means a lot to us. We're always here to help if you need anything else!"
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Jackie

July 13, 2026

5  out of  5
rating by Jackie
"Personal professional help with all our insurance needs. Everyone there is great but especially great service from Erica!"
We responded:
"Jackie, thank you for taking the time to leave us a review! I'm happy to hear that you received personal and professional help with your insurance needs. Erica and the rest of our team strive to provide great service, and it's wonderful to know we met your expectations. We're always here if you need anything else!"
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Yasmine McDonald

July 10, 2026

5  out of  5
rating by Yasmine McDonald
"We have been searching for new insurance for home and auto and Stephanie made this process so seamless and gave us the best coverage for the best rate! We are so excited to be working with her!"
We responded:
"Yasmine, thank you for taking the time to leave us a review! I'm happy to hear that Stefanie made your search for insurance seamless and found you the best coverage at a great rate. We're excited to have you with us! Feel free to reach out if you need anything else!"
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Tiphany Quevedo-Anguiano

July 10, 2026

5  out of  5
rating by Tiphany Quevedo-Anguiano
"Always there to help !!! Anytime I have had questions or need anything they have been there for whatever I need and have responded almost immediately. Thanks again"
We responded:
"Tiphany, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to assist you promptly whenever you've needed help. Your support means a lot to us. Feel free to reach out if you need anything else!"
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Shelly Ashwill

July 7, 2026

5  out of  5
rating by Shelly Ashwill
"Our local State Farm team is very strong!
Always quick to respond and provide top notch service.
Thank you Kit and Stefanie!!"
We responded:
"We love to see reviews like yours, Shelly! Stefanie and I truly appreciate your kind words about our strong Lakewood team. It is a pleasure providing quick responses and top-notch service for your auto, property, and homeowners insurance. Thank you for sharing your feedback with us and celebrating our efforts!"
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Grace McHugh

July 6, 2026

5  out of  5
rating by Grace McHugh
"The office of Kit has always been incredibly pleasurable and kind to work with. They are quick to respond and provide guidance to make sure are making the best decision for our needs. Wanted to also mention Stefanie who has been super helpful!"
We responded:
"Grace, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our office. We always aim to be responsive and provide the guidance you need. I'll be sure to pass along your kind words to Stefanie as well. We're always here if you need anything else!"
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Mary Ann Davis

July 6, 2026

5  out of  5
rating by Mary Ann Davis
"My experience with Kit and Erica has been a 10/10. Kit came to our home and explained our policies in great detail, very friendly and happy to help. Erica answers emails promptly and is always ready to assist. If you need a new insurance group this is THE one!"
We responded:
"Mary Ann, thank you for taking the time to leave us a review! I'm glad to hear that both Erica and I have made your experience so positive. We strive to provide detailed and friendly service, and it's great to know we're hitting the mark. We're always here to help if anything comes up!"
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Samuel Pauling

July 4, 2026

5  out of  5
rating by Samuel Pauling
"I have been a happy customer of this State Farm branch for many years. Stefanie has always been polite and helpful whenever I have needed to communicate with them!"
We responded:
"Thank you, Samuel! I'm glad to hear you've been happy with our office for so many years. Stefanie is indeed a great asset to our team, and I'm pleased she's been able to assist you so well. We're always here if you need anything else!"
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Champa Patel

June 29, 2026

5  out of  5
rating by Champa Patel
"Great Team, easy to work with and always responds to my calls in an efficient and timely manner."
We responded:
"Champa, thank you for taking the time to leave us a review! I'm happy to hear that you find our team easy to work with and that we respond to your calls promptly. We strive to make every interaction smooth and efficient. We're always here if you need anything else!"
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Ivy and Aster

June 29, 2026

5  out of  5
rating by Ivy and Aster
"We’ve been with Kit Swenby State Farm for years, and the level of customer service has always been outstanding. Everyone in the office is knowledgeable, responsive, and genuinely cares about their clients. Whenever we’ve had questions or needed guidance, they’ve been quick to help and have always taken the time to explain things clearly. It’s so reassuring to have them on our side! Highly recommend."
We responded:
"Thank you so much for your kind words and for trusting our team over the years! It truly means the world to us to know that you feel supported and well taken care of. We believe that taking the time to answer questions and help our customers make informed decisions is one of the most important parts of what we do. Thank you for your continued loyalty and for your recommendation—we're grateful to have you as part of our State Farm family and look forward to serving you for many years to come!"