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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Johnson

June 19, 2026

5  out of  5
rating by Eric Johnson
"I am a full time Realtor as well as a client of the Swenby State Farm Agency. I love that they are also resource for many real estate scenarios that I run into. Erica McGowan and the rest of the team are always so helpful on both my personal insurance questions and hypothetical scenarios. And whenever I call, they almost always pick up the phone or call right back. I have referred a lot of clients to them not just for their good rates, but for their great customer service. You can’t get this anywhere else."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm happy to hear that our team, including Erica, has been a valuable resource for your real estate needs and personal insurance questions. It's great to know that our commitment to customer service stands out to you. We appreciate your referrals and support! Feel free to reach out if you need anything else."
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Connor Rumsey

June 18, 2026

5  out of  5
rating by Connor Rumsey
"2026 Update: We’ve been clients of Kit Swenby’s office for nearly a decade. I hate dealing with insurance, but Kit and his team are always a pleasure to work with. Last fall, we dealt with a mysterious leak and spent months trying to track down the source. Even though we never ended up filing a claim, Jenn Swenby was there every step of the way, answering questions and helping us navigate the issue. More recently, Erica took the time to clearly explain our rate increases and answered all of my questions. I still hate insurance, but if it has to exist, this is the team I want in my corner.

2017: After being referred to Kit Swenby's office by neighbors, family members, a financial adviser and an attorney I expected to be satisfied with the switch from All State - but I didn't expect to be this satisfied!! Even before I was a customer, Ryan Flick helped me choose a roofer and gave me some tips on what kind of roof to get to obtain a discount once I switched over. When I did switch, not only did they save me over 50% on my Homeowner's policy (with BETTER coverage), they stood behind me on an issue with a roofer and got things rolling. From the moment I first spoke with Ryan - to becoming a customer a few months later - to now I have been so happy with the relationship. Meeting with Kit to sign up with StateFarm was one of the best, most informative meetings I have ever had. I never really understood what all the different aspects of insurance meant - but now I know exactly what I am paying for and why. Everyone at the office is so kind and caring."
We responded:
"Thanks Connor! We are looking forward to taking care of your insurance needs."
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Kathy Bridgewater

June 17, 2026

5  out of  5
rating by Kathy Bridgewater
"Worked with Erica today regarding Glass services and as always her attention to detail and focused customer service is amazing. Thanks for all you do."
We responded:
"Thank you, Kathy! I'm really happy to hear that Erica provided you with such attentive and focused service. We appreciate your kind words and are here to help whenever you need us. Thanks for choosing us!"
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Koko Bayer

June 10, 2026

5  out of  5
rating by Koko Bayer
"Great service from a responsive and caring staff. Highly recommend"
We responded:
"Thank you, Koko, for your kind words! I'm happy to hear that our team provided you with responsive and caring service. We truly appreciate your recommendation. Feel free to reach out if you need anything else!"
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Tina Baca

June 4, 2026

5  out of  5
rating by Tina Baca
"Crystal Martinez of the Kit Swenby State Farm Agency provided me with top notch service. She listened to my requests and requirements for insuring both my home and auto. As a result of her diligence, guidance and professionalism, I selected State Farm for my new insurance agency. I am saving hundreds of dollars for both of my insurance policies and have a wonderful agent to work with. I am highly satisfied in the treatment and professionalism provided by Crystal. I strongly recommend Crystal and her agency in obtaining affordable, dependable and reliable home and auto insurance."
We responded:
"Tina, thank you for taking the time to leave us a review! I'm so happy to hear that Crystal was able to provide you with such excellent service and help you save on your insurance. It's great to know you feel confident in your decision to choose us. We appreciate your recommendation and are here if you need anything else!"
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Alex Gonzalez

June 4, 2026

5  out of  5
rating by Alex Gonzalez
"Kit and Stefanie are amazing, super responsive, they offer great service and products, highly recommended them"
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear that you had such a positive experience with me and Stefanie. We always aim to provide great service and products. Don't hesitate to reach out if you need anything!"
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Mary Hill

June 4, 2026

5  out of  5
rating by Mary Hill
"Great service. Good rates. I have had claims realize that I have chosen to pay less for insurance so that I do not have some of the experience others have. But I am paying less. I am very satisfied with State Farm and the service I’m getting from Kit Swenby’s Office. The office staff are always very welcoming and A quick to access my account and help me."
We responded:
"Thank you, Mary! I'm happy to hear that you're satisfied with the service and rates from our office. It's great to know our team is providing the welcoming and efficient assistance you deserve. We're always here to help if anything comes up!"
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Brad Smith

May 29, 2026

5  out of  5
rating by Brad Smith
"I’ve been with Kit’s St Farm for 25 years. Kit and his staff have always taken care of my needs efficiently and professionally. Kit and his staff are the best. My last need was handled by Stephanie. She and their other staff are the best! Brad"
We responded:
"Thank you, Brad! I'm really happy to hear that you've been with us for 25 years and that our team, including Stephanie, has been able to meet your needs efficiently and professionally. We appreciate your kind words and your loyalty. Feel free to reach out if you need anything else!"
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Matthew Haraminac

May 29, 2026

5  out of  5
rating by Matthew Haraminac
"Kit and his Stefanie are very easy to work with and provide knowledgeable and friendly service."
We responded:
"Matthew, thank you for taking the time to leave us a review! I'm happy to hear that you found working with us to be easy and that our service was both knowledgeable and friendly. We appreciate your support!"
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michael kerrigan

May 26, 2026

5  out of  5
rating by michael kerrigan
"I have been with Kit and State Farm for years. Service has been excellent and never have had any issues."
We responded:
"Hey Michael, thank you for the 5 stars! I'm happy to hear that you've been satisfied with our service over the years. We strive to provide excellent support, and it's great to know we've met your expectations. We appreciate your support!"
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Jeff Murphy

May 22, 2026

5  out of  5
rating by Jeff Murphy
"Stefanie is always simply a call away! Always curious and helpful and helps me resolve any issues quickly"
We responded:
"Hey Jeff, thank you for taking the time to leave us a review! I'm glad to hear that Stefanie has been able to assist you promptly and effectively. We strive to make sure our team is always ready to help. We appreciate your support!"
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Ken Colaizzi

May 22, 2026

5  out of  5
rating by Ken Colaizzi
"It has been an absolute pleasure working with Stefanie at the Swenby State Farm office. A couple years ago, we left a long term insurance broker that we were with for over 20+ years. Honestly, we left for two reasons: the service had eroded and became dismal, and we encountered ridiculously high insurance prices. Thankfully, Stefanie has exceeded our expectations. We've never had such immediate service and attention to detail that Stefanie has give our family.

For example, Stefanie recently helped us with some very high demands of a new mortgage company who kept changing the field goal posts and asking for more and more documents. Every time, I began to send Stefanie an email asking for these obscene demands, Stefanie was one step ahead of me and had already emailed me and my mortgage company. Stefanie deserves an A++++ for her remarkable customer service ettiequte.

Luckily, Stefanie has also helped us keep our insurance costs within reason which is another huge bonus. All in all, we are pleased beyond 5 stars with Stefanie's extraordinary customer service which is the best you can get.

I don't usually write many reviews, however, when employees like Stefanie do such an exceptional job, then I definitely would like to tell the World to take your business to Stefanie at State Farm. Our family sincerely appreciates all of your excellent work. Thank you Stefanie!"
We responded:
"Thank you, Ken, for sharing your experience! I'm thrilled to hear how Stefanie has made such a positive impact on your insurance journey with us. It's wonderful that she's been able to provide the attentive service and support you deserve, especially with the challenges from your mortgage company. We're also glad to know that she's helped keep your insurance costs reasonable. Your kind words mean a lot to us, and we're grateful to have you as part of our office family. Don't hesitate to reach out if you need anything!"
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Mark Miller-McLemore

May 21, 2026

5  out of  5
rating by Mark Miller-McLemore
"We've been very pleased by Kit Swenby's office. They were helpful to us when we moved a few years ago and, more recently, Stefanie has been prompt, thorough, and efficient in helping us consolidate our coverages for the most cost-effective insurance. Highly recommend."
We responded:
"Hey Mark, thank you for taking the time to leave us a review! I'm happy to hear that our office was able to assist you during your move and that Stefanie has been so helpful with your insurance needs. We always strive to provide prompt and efficient service. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Sue Barton

Sue Barton

May 12, 2026

5  out of  5
rating by Sue Barton
"Absolutely fantastic customer service and knowledge. The whole team is great. Also found their rates to be very competitive."
We responded:
"Thank you Sue! We love customers like you and so happy to take care of your family!"
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Hope Strassheim

May 8, 2026

5  out of  5
rating by Hope Strassheim
"I have been a customer of this State Farm owned by Kit Swenby in Lakewood for 17 years. They have assisted with my multi-family and residential policy. Had a homeowner claim to a broken dishwasher, they had the restoration crew to my home within an hour! All the staff are so friendly and helpful."
We responded:
"Thank you, Hope, for your wonderful feedback! I'm so happy to know that our team could assist you promptly with your claim. It's great to hear that you've found our staff friendly and helpful over the years. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
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J. K.

May 6, 2026

5  out of  5
rating by J. K.
"Just started using Kit's firm. Stefanie assisted me with a new auto policy and a landlord policy. She was very helpful, kind, and prompt to return calls. Thank you."
We responded:
"Thank you, J. K., for sharing your experience! I'm glad to hear Stefanie was helpful and prompt in assisting you with your policies. We appreciate your trust in our office. If you have any questions or need further assistance, feel free to reach out anytime."
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Littleton Paws Animal Hospital

May 5, 2026

5  out of  5
rating by Littleton Paws Animal Hospital
"Kit Swenby's team is awesome! Highly recommend for any insurance needs. They are quick to respond to requests for paperwork and always happy to help. Thanks Jenn and Erica!"
We responded:
"Thank you, Littleton Paws Animal Hospital! I'm glad to hear that you had a positive experience with our team. Jenn and Erica are indeed fantastic, and we're all here to make sure your insurance needs are met efficiently. We appreciate your recommendation and look forward to assisting you in the future. Let us know if there's anything else we can do for you!"
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Phil Chitwood

May 1, 2026

5  out of  5
rating by Phil Chitwood
"Kit & Jan Swenby with State Farm Insurance has been great to work with saving us time and money. Happy to have found them!"
We responded:
"Phil, thank you for your wonderful review! I'm glad to hear that our office has been able to save you both time and money. We're happy to have you with us! If you ever need anything else, feel free to reach out."
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Megan G

April 28, 2026

5  out of  5
rating by Megan G
"Stefanie and Kit are the best!"
We responded:
"Thank you, Megan! I'm happy to hear that Stefanie and I could provide you with such a positive experience. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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JC

April 25, 2026

5  out of  5
rating by JC
"Erica is fantastic. She took time to explain everything in our quote and walk us through how insurance really works. I’d recommend State Farm just so people are able to work with her!"
We responded:
"Thank you, JC! I'm happy to hear that Erica provided such a thorough and helpful experience with your insurance quote. We appreciate your recommendation and are glad to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sandra Gonzales

April 24, 2026

5  out of  5
rating by Sandra Gonzales
"Erika helped me today.
Fast and quality service! Always satisfied!"
We responded:
"Thank you Sandy. Erica is a critical part of our team and happy she took great care of you. "
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Tom Nucci

April 23, 2026

5  out of  5
rating by Tom Nucci
"Always return calls and emails expeditiously!"
We responded:
"Thank you, Tom! I'm happy to hear that our prompt communication meets your expectations. We’re always here to assist you with any insurance needs. Thanks for choosing us!"
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Mylie Lafountaine

March 23, 2026

5  out of  5
rating by Mylie Lafountaine
"So far I’ve had an awesome experience with Kit as my insurance agent. He actually reached out to me just to check in and see if I wanted to schedule a time to meet more personally and get any insurance questions answered. He was awesome at explaining how the heck the insurance works, not only my specific coverage, but the reasons that rates will go up or down in different scenarios. He was very kind and personable and just really reasonable, which I don’t think is always a guarantee. I would definitely recommend him to anyone in the area needing to get or switch insurance."
We responded:
"Thank you, Mylie, for your feedback! I'm happy to know that the insurance process has been made more understandable and approachable for you. It's wonderful that the personal connection and clear explanations have been beneficial. If you have any more questions or need assistance, don't hesitate to get in touch. We’re here to help!"
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Michael Whiting

January 19, 2026

5  out of  5
rating by Michael Whiting
"I recently switched to State Farm and this office made the experience much less painful. Changing insurance is not my favorite thing to do, however I am glad that I chose this office to work with. The customer service was great and I don’t have to search around to find the best deal since they gave me a better rate than my previous insurance. I am looking forward to working with State Farm for many years."
We responded:
"Thank you, Michael! I'm happy to hear that our office made your transition to State Farm smoother and that you found our customer service helpful. It's great to know we could offer you a better rate. We look forward to serving you for many years to come. If you ever need anything, feel free to reach out!"
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Brent Roper

October 30, 2025

5  out of  5
rating by Brent Roper
"One of the best agents around! We love this office so much!"
We responded:
"Thank you, Brent! I'm happy to know you love our office and consider us among the best. Your support means a lot to us. If there's anything else we can do for you, just let us know!"